Shipping Policy
SHIPPING TIMES
| United States | 1-5 Business Days |
| Canada | 2-7 Business Days |
| Mexico | 2-7 Business Days |
| Australia | 5-10 Business Days |
| New Zealand | 5-10 Business Days |
| United Kingdom | 3-7 Business Days |
| Europe | 4-10 Business Days |
| Rest of World | 10-30 Business Days |
SHIPPING COSTS
| United States | Standard Domestic Shipping $0 |
| Canada | Express International $10 |
| Mexico | Express International $10 |
| Australia | Express International $15 |
| New Zealand | Express International $15 |
| United Kingdom | Express International $10 |
| Europe | Express International $10 |
HANDLING TIMES
Most products are quality checked and dispatched 1-2 BUSINESS DAYS after an order is placed, however, please note that some chandeliers and other large objects are made to order, and thus, may take an additional 1-7 days to dispatch. Please also note that our dispatch time may be slightly longer during holidays and or sale events.
HOW DO I CHECK THE STATUS OF MY ORDER?
Once your order has shipped, you will receive an email notification / SMS from AFFLUENT INTERIOR including a tracking number that can be used to check your order status. Please allow up to 72 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at contact@affluentinterior.com with your name and order number, and we will respond and resolve as soon as possible.